Terms of service

Welcome to Maunam.

These Terms of Service ("Terms") govern your use of maunam.in and the products and services offered by Maunam. By accessing our website, creating an account, or placing an order, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please discontinue using our website.

Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate and complete information while placing an order or creating an account.

Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for any fraudulent or illegal activity.
  • Attempt to interfere with the website's security or functionality.
  • Upload malicious software, viruses, or harmful code.
  • Copy, reproduce, or distribute our content without written permission.
  • Misuse or abuse any part of our services.

We reserve the right to suspend or terminate access if these Terms are violated.

Product Information

We make every effort to display accurate product descriptions, specifications, and images.

Since many of our products are handcrafted using natural materials such as Rudraksha, Tulsi, and Sandalwood, slight variations in color, texture, shape, or size may occur. These natural variations are not considered defects.

Product images are for representation purposes and may appear slightly different depending on your screen settings.

Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to modify product prices, offers, or promotions at any time without prior notice.

Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors or technical issues.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit quantities purchased by an individual customer.

If an order is cancelled after payment has been received, the eligible amount will be refunded according to our Refund Policy.

Payments

We accept secure online payments through trusted payment partners.

By completing a purchase, you confirm that you are authorized to use the selected payment method.

Maunam does not store your complete payment card details or banking credentials.

Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

While we strive to deliver orders within the estimated timeframe, unexpected delays caused by courier services, weather conditions, public holidays, or other circumstances beyond our control may occur.

Returns & Replacements

Returns, replacements, and refunds are governed by our Refund & Replacement Policy.

Please review the policy carefully before placing your order.

Intellectual Property

All content available on this website, including but not limited to:

  • Logo
  • Brand name
  • Product descriptions
  • Images
  • Graphics
  • Videos
  • Designs
  • Icons
  • Website layout
  • Written content

is the intellectual property of Maunam and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Content

If you submit reviews, comments, photographs, testimonials, or feedback through our website or social media channels, you grant Maunam the right to use, display, edit, and publish such content for marketing and promotional purposes.

You confirm that the content you submit does not violate the rights of any third party.

Limitation of Liability

We strive to provide accurate information and reliable services; however, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

To the maximum extent permitted by law, Maunam shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Health & Spiritual Disclaimer

The products available on Maunam are intended to support personal spiritual practices, meditation, mindfulness, and daily rituals.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any physical or mental health condition.

Any information provided on this website is for educational and informational purposes only and should not be considered medical, psychological, or professional advice.

Third-Party Services

Our website may integrate with trusted third-party service providers for payment processing, shipping, analytics, or customer support.

We are not responsible for the content, policies, or practices of third-party services.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using Maunam, you consent to the collection and use of your information as described in that policy.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, services, or legal obligations.

Any updates will be published on this page with the revised effective date. Continued use of the website after such updates constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts in Indore, Madhya Pradesh, India.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Email: info@maunam.in

Phone: +91 9302273454

Our support team will be happy to assist you during business hours.