Cancellation Policy

At Maunam, we aim to process and dispatch your orders as quickly as possible so you can begin your journey without unnecessary delays. Please read our cancellation policy carefully before placing an order.

Cancellation Window

Orders can only be cancelled before they are packed and dispatched.

Since most orders are processed within 24 hours, we recommend requesting a cancellation as soon as possible after placing your order.

Once an order has been dispatched, it cannot be cancelled.

How to Request a Cancellation

If you wish to cancel your order, please contact our customer support team immediately.

To help us process your request quickly, please provide:

  • Order Number
  • Full Name
  • Registered Mobile Number
  • Reason for Cancellation (optional)

You can reach us using the contact details provided at the end of this page.

Cancellation for Prepaid Orders

If your prepaid order is successfully cancelled before dispatch, the eligible refund will be processed to your original payment method.

Refunds are generally processed within 5–7 business days, although the actual credit time may vary depending on your bank or payment provider.

Cancellation for Cash on Delivery (COD) Orders

Cash on Delivery orders can be cancelled without any cancellation fee, provided the request is received before the order has been dispatched.

If a COD order has already been shipped, it cannot be cancelled.

Repeated cancellation or refusal of COD orders may result in the temporary or permanent removal of the Cash on Delivery option for future purchases.

Cancellation Charges

Maunam does not charge any cancellation fee for eligible orders that are cancelled before dispatch.

Order Already Dispatched

Once an order has been handed over to our delivery partner, it enters the shipping process and cannot be cancelled.

If you receive a damaged, defective, or incorrect product, please refer to our Refund & Replacement Policy for assistance.

Order Cancellation by Maunam

In certain situations, we may need to cancel an order. This may happen due to:

  • Product being out of stock
  • Incorrect pricing or technical errors
  • Payment verification issues
  • Suspected fraudulent transactions
  • Incomplete or incorrect delivery information
  • Circumstances beyond our reasonable control

If your order is cancelled by Maunam after payment has been received, the eligible amount will be refunded to your original payment method.

Need Help?

If you have any questions regarding order cancellations, our support team is here to assist you.

Email: info@maunam.in

Phone: +91 9302273454

Support Hours

Monday – Saturday

10:00 AM – 6:00 PM (IST)

This version follows the same clean, premium, and human-friendly format as your Privacy Policy, Terms of Service, Shipping Policy, and Refund Policy, ensuring consistency across all policy pages on Maunam.in.